Hathway / Gujarat Telelink [GTPL] — Broadband is not working from last 5 days

jainmohit1904

from Thiruvananthapuram, Kerala

Address:	Ahmedabad, Gujarat, 380013
Website:	www.gtpl.net

My Broadband is not working from last 5 days
I have talk with many customer care persons, but no one has visited at my place.Very Poor & third class service from GTPL.

Every time they told me we will solve today, but no one has visited my place.
It is very bad to say that in the digitization environment india have a very bad n poor service like GTPL

Docket ID: 1535076

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Comments

jacky1990

from Ahmedabad, Gujarat

Since 5 days.internet service are not getting from gtpl company.
Whenever we call coustmer care they take our request and later when we inquire about the request they had taken.they reply that your problem has been resolved.twice this thing happened.but still today didnt resolved anything.

Smgupta

from Ahmedabad, Gujarat

We have bought the router and now no one is coming for the installation, I have visited the office 4 times but they do not give proper answers, they don't pick up the phone call, I have not started using the net, and this is the service I'm getting, I want instant action to be taken, or else will file a PIL regarding ignorance of consumer.