Hathway / Gujarat Telelink [GTPL] — Broadband not working since 13 days

Address:Vadodara, Gujarat, 390010
Website:www.gtpl.net

I have transferred my Gtpl connection from vallabh vidhyanagar to Vadodara on 9th September. They have charged 560 rupees for that. On 11th September my broadband was stopped working and I have filed complaint on 14th September and they told that your problem will be solved in 2 days. After that I have waited for 3 days and still broadband was not working so I called Gtpl Baroda broadband on 17th September and again they told that it will be resolved in 2 days. After that on 19th I have called nodal officer and he told me that give me 1 day. So I waited for 1 day but still no response. After that I have called Gtpl Baroda on 21st September 2016 and they again told me that it will be resolved in 2 days. After that I have frustrated and I have sent email to nodal officer regarding the matter and I got reply in email that we have raised the complaint to concerned department. Now today on 24 th September again my broadband is not working and i got reply like your problem will be resolved in 2 days. I don't know how much 2 days it will take but now I am exhausted and want justice and clear cut solution in no time.
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Sep 24, 2016
Updated by Muktesh Shah
My user ID is shahmuktesh85
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