Hathway / Gujarat Telelink [GTPL] — Cable tv - provided channels are not coming

Address:	5300020
Website:	www.gtpl.net/connect/visakhapatnam.html

Hello..

Recently we have opted for gtpl cable channel in visakhapatnam andhra pradesh instead of opting for dish connection but we are not satisfied with their services. The reason is none of the channels are coming properly... At the time of installation of gtpl hd set top box, all the channels are avaibale. Later on, they disconnected sun network for more than two weeks. Now sun network channels are coming but ktv and sun music channels are not coming which are a part of this sun network package... Now from the past three weeks they have stopped zee network also. When i am trying to call the local cable operators and branch office they are not responding properly and not taking this as seriously. No proper response from any of these people. But they are coming for monthly payment collection on time without failure. They are giving more value to money but not to the customer value. We have two connections from gtpl for our two televisions. We are loosing a huge amount every month.. Please take necessary action and provide us the missing channels as soon as possible

Thanks and regards
Srinivas