Hathway / Gujarat Telelink [GTPL] — Entire GTPL

Address:

Ahmedabad, Gujarat, 380051

Hello, i am one of your unsatisfied customer

Your customer care service is worst

I wish english had much better word then worst, so that i could tell that word to you.

If you don’t know let me tell you what it make me so much hate about it :

1. When we call customer care no. It says "network busy".

You guys are running this big company can't you afford good technical equipments.
I'm an it guy so i can understand all your these weak points very well

2. Any how if i am able to connect call there and i am in queue, mark my words "after 2 or 2:30 minutes call will auto disconnect"

I mean what the heck it is... Is this the way you treat your customers???
Which antient technology you guys are using that it happens.

3. Reason whay we need to call customer care is internet connectivity issue.

Its not even a month we bought your net plan and every 4th or 5th day we are facing net issue.

Really guys i'm saying this from bottom of my heart that instead of giving this worst service and kind of cheating your customers you guys must shut it down. Trust me no single person will regret it instead they will be happy