| Address: | NEW RANIP, AHMEDABAD, GUJARAT 382481 |
Hello Gtpl support,
Kindly refer these complaints I logged since last week.
7287981
7279077
7147800
Ongoing issue from last week. No one from GTPL is bothered about customer issues.
THIS IS URGENT MATTER.
I'm facing internet issues since last week.
I'm Working from Home. Due to this intermittent Internet connectivity issues since last week not able to do my office work. My connection is frequently connect/ disconneted no.of times in a day
Its a BIG LOSS to me.
Please consider this request on serious note.
I have contacted customer support multiple times and explained that for some times it works and then keep disconnecting.
Everytime I log complaint, support engineers are closing ticket stating issue has been resolved without taking confirmation from us. i have informed many times that it works for few minutes and then same disconnect/connect cycle goes on.
Yesterday only when engineer called me to inform that issue should be resolved, I checked connectivity found that 45-50 % PACKET LOSS was showing. I informed him about this but he was least concerned on my issue and CLOSED THE TICKET AGAIN.
This is very Unprofessional and Bad support service.
With this email I am just waiting for your positive response and positive support for this kind of issues and provide permanent solution.
Kindly look into this matter on PRIORITY.
Please fix this ASAP.
Regards,
Dinesh Was this information helpful? | 
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