Hathway / Gujarat Telelink [GTPL] — I had a shifting request and one month happen and still I didn't get connection

Address:

GTPL BROADBAND INTERNET RENEW DPT Kamrej C/o RUDRA HOSPITAL BHAVANI COMPLEX BUS STAND NI BAJU MA KAMREJ CHAR Resta.

I had applied for a shifting connection in the last month of 13 October and now today is the 15th of Nov. almost happened one month, still, I didn't get a connection.

I had visited the local office in my area (Kamrej Surat). the operator gives only one answer ( Ho jayega). and after that nothing will happen.

I had talked with customer care and complaint many times and they only give one answer that your request is in process.

Really poor service provided by GTPL. they don't take care of the customer and the customer losses.

I am a software developer and my work completely depends on the internet. it's a total harassment by the GTPl customer care and their operators.

Please help me, either they should give connection or refund.

Worst service, Poor Service #GTPL