Hathway / Gujarat Telelink [GTPL] — internet speed is low and no resolution

Address:

Junagadh, Gujarat, 394111

I am calling them everyday since 5, 6 days all they say your complain has been registered and it will be solve in 24 hours. But no resolution till yet. I have an internet plan of 40mbps but i am getting speed of 500kbps some time only 2 mbps. But everyday they say the same thing. Everyday i get message that complain has been registered and next day i get messege that problem has been resolved. But now when i called and tell them i am calling everyday and you say the same thing the person on call started lying and saying that i was not complaining about speed but i was complaining about connectivity. I have recording of call where everytime they asked me about the speed i am getting and then registered the complain but ovarall there is no resolution at all.

My number for connection is-[protected].
Name-naushadalam pathan.