Hathway / Gujarat Telelink [GTPL] — My GTPL broadband is totally dead since 09/11/2020 (75 days)

Address:

CTM cross road, Ahmedabad, Gujarat.

Dear Sir,

My GTPL Broad band ID is jc0064, and registered number is [protected].

My GTPL braodband is totally dead since 09/11/2020. Almost 75 days now. I have sent 100s of mails to [protected]@gtpl.net, their online complaint mail system. Also inform so many persons Including their sales executive in my area. But till today Noboday has even came to check the issue here. I assume some wiring or line cutting issue but no body even bother to reply what is going on. every time thay raise a ticket and next day ticket status shows that ticket is resolved but actually nobody visited my residance to check the issue till date.

I request GTPL to either solve the probelm or refund my full amount to me. My GTPL Broad band ID is jc0064. I am from Ahmedabad.

Thank you,

Jayesh.