Hathway / Gujarat Telelink [GTPL] — No broadband working and no Internet service

Address:

A-1103, RAJSHREE HEIGHTS, CTM CHAR RASTA, AHMEDABAD 380026

My network connection is getting disturbed in every 15 min and there is no network available.

To resolve the same i called the HELPLINE for redressal they only keep on saying that there is technical fault in the system and technicians are working hard to resolve but in last 48hrs there is no any improvement. when we convey this to help CENTER they saying that just mail your problem as it is not in our control.
If there is no resolution available to them, They why should we call them for help and why there is HELP LINE no. Just only listen about ### about the technical issue.
We want the service and that to in good manner. If you are not able to provide then don't sell your product and waste others time and energy.
I know the company will not refund my money at least give the GOOD SERVICE.