Hathway / Gujarat Telelink [GTPL] — No connection given in 4 days

I have recently purchase one 12 months gtpl plan. I have paid them the amount. Thay told me that my connection is going to install in 1/2 days. Still there is no connection installed.

I am calling the person through which I have purchased connection and he is no replying my call. now within 25 days I need to reallocate at another place. So, Almost I paid for the service which still unused by me. and may be I can never use service. If something like this will happen.