Hathway / Gujarat Telelink [GTPL] — No Internet and no solution since 19th May 2021 from GTPL

Inspector_Strong

May 27, 2021

Address:

Shri Ram Mava, Amraiwadi, Ahmedabad

No net since last week in Amraiwadi area on complaining the customer support, they just read out an opened ticket number which we have opened in the GTPL app support section and assure us that issue will be resolve at high priority and automatically close the ticket tagging it as resolved/closed at the end of the day while nothing happens at all, Even the technician haven't showed up till date. I have paid for the services a month ago for an yearly plan but still no response at all.

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Hathway customer support has been notified about the posted complaint.

May 27, 2021

Updated by Inspector_Strong No net since last week (from 19/05/2021- till today) in Amraiwadi, Ahmedabad area on complaining the customer support, they just read out an opened ticket number which we have opened in the GTPL app support section and assure us that issue will be resolve at high priority and automatically close the ticket tagging it as resolved/closed at the end of the day while nothing happens at all, Even the technician haven't showed up till date. I have paid for the services a month ago for an yearly plan but still no response at all.