Hathway / Gujarat Telelink [GTPL] — No internet for last 5 days and complaint numbers intentionally kept engaged

Address:

AHMEDABAD GUJARAT TICKET NO 9636122

No internet for last 5 days and no resolution till date. A general ticket number is popping up on app for last 5 days and no solution. Both the service numbers toll free and another starting with 97 are kept intentionally engaged so as not to book complaints.

Pathetic service nobody hears when there is issue. Neither number of area office is given to contact too and no body gives numbers also to contact and says, ' I have no authority to give number' such a big company might had not given company contact numbers to their area or grid heads...! or whether their offices are telephone less...! but noone give number and kept customers are verge of stress and helplessness.

Its been 5 days net is not working and its not personal issue, someone from gtpl told that, "a line issue is there and it might resolve in two days on 20.05.21" but even after that no solution, no contact, no place to complaint to, on email the reply childish. Reply with what we already know.