Hathway / Gujarat Telelink [GTPL] — Regarding new connections cancelation

Dear sir/Ma'am,

It has been more than 48 hrs since I subscribed for your broadband service in Bharuch, Gujarat. I have paid 5500 rupees for your 40 Mbps plan. It is extremely important for me to get internet due to work from home period in my organization. I have tried to contact your service provider Mr. Naeem but he didn't pick my call. Again trying with different number he picks up call and just turned me around. Kindly, consider my request for cancelation and proceed further for refund.

Regards,
Mansuri Rakib