Hathway / Gujarat Telelink [GTPL] — selecting high package of cable connection - gtpl not giving selected package

Address:11/129,Shanti Apt., Nr.Vardan Tower, Pragatinagar,Ghatlodia-380063 M-98256 15013, Ahmedabad, Gujarat, 380063

I am from ahmedabad-gujarat

I have gtpl conenctin in my area.

Here gtpl cable operators r not allowing us to choose our own packages n even free channels also...

They are forcing us to take their own packages only, which are very expensive to us... Plz do the needful earliest so we can able to use cables..

Due to introduce of new guideline for cable connection rate is very high and trai chairman mr. R. S. Sharma said to that this new tariff plan more cheaper than before. What a joke made by trai chairman to cable connection user.

Hence, as per trai the mrp for network capacity fee is rs.130. Per month now cable operators are charging gst on that. As per definition mrp includes gst.

So why cable operators are cheating us?
Channel package requires to choose compulsory from them our choice of channels are not given to us do look into the matter

People used to play lesser amount prior to the new law of paid channels but now we have to pay much more for the channels we want.
The unclear policy of government has created problems for common people

Please do look into the matter...

My set top box details are as under :
Digital set-top

Model cisco 3410 dvb
Cisco pid. 4040160
Cisco tan.[protected]
Input. 100-250v~, 50-60hz, 0.5a
S/n. Ctbbjgnlb
Mac. 38c85c76d197

Swetang m shah
11/129, shanti apt., nr. Vardan tower, pragatinagar, ghatlodia-380063
Mobile = +[protected]
+1 photos
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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Comments

As per the rules we not able to see all the channels. It has been extended till March
Removed channel from selected pakege . We paid for channel but we can't see the channel which we select.
GTPL service provider change set top box from GTPL to In digital since one month. I compalin many time in GTPL but there is no responce.
Better switch to some other service provider like dish tv or tata sky. GTPL will not listen to you. They must have govt. support as per my thinking. I fought too hard but govt. also not helped to me. Finally I switched to dish tv

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