Hathway / Gujarat Telelink [GTPL] — Since 20 days, Internet gets disconnected many times a day and speed is very low.. 4 times your engineer visited but no result

Address:

Ahmedabad

Hi Sir/Mam,

On 18th May, 2021 GTPL service was disconnected and stayed disconnected for more than 2 days. Since then continuous problems are coming in internet service. Internet connection gets disconnected many times a day and browsing speed is also very less(less than 60% to 70%) compared to the plan I have opted in. Their engineer visits the premise, do something and goes away with temporary solution. Their service is so much poor and are not providing the permanent solution. I have raised the complaints at various times based on the nature of problem and there details are as below
[protected]-------
Date - Complaint Number
18/5/[protected]
21/5/[protected]
28/5/[protected]
30/5/[protected]
3/6/[protected]
6/6/[protected].
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Moreover they are closing the complaint by their side without taking customer's consent and without doing satisfactory work.

I strongly request to get this resolved asap.