Hathway / Gujarat Telelink [GTPL] — Wifi no internet connection received

Address:

Nava Vadaj, Ahhmedabad.

I had taken the gtpl broadband connection in April 2022 and the router was given and since last 2 months though i have been complaining that the internet connection is not received the gtpl fibrenet staff has been stating that due to month end he is not getting time to attend consumers. If my complaint is not resolved by sunday then i will quit from gtpl and make my own arrangements from any other company. Names of the staff member of GTPL who are not providing my consumer id number and bills and statements are Mr. Dhaval Vora, Mr. Kiran and Mr. Padhiyar. Really disappointed with this non-cooperation and wasting of my precious time and money and mental harassments caused due to not responding for about 2 months now. Had i atleast got my consumer number or statement or bill, this situation would not be faced by me. I am thinking of approaching the Consumer Forum for the trouble caused to me. From: Sudhir Nair, Nava Vadaj, Ahmedabad.