[Resolved] Hathway — Harassment by calling 24/7

Sharmiley

from Chennai, Tamil Nadu

Sep 14, 2021

Address:

Chennai

My vc no. [protected]. My previous company bought a new hathway broadband connection using my phone number, I left the job 1.5 years back. Upon my request they changed the registered mobile number and email ID to company's contact information. Still I'm regularly getting calls from hathway to recharge or informing deals. I told them repeatedly that not to call me and it's not my account anymore.. They should call the contact information provided in the account, but they are not listening to me. I complained 1000 times through phone call, and even today I got 4 calls. This is so infuriating, if it continues I'm going to file a police complaint. How many times do I have to repeat the same thing again and again. This seriously disturbs my life.

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Oct 18, 2021

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2021

Hathway Customer Care's response Hi, Thanks for reaching out! We are sorry to know about the unpleasant experience you have had with Hathway Broadband. To be able to help you, we would need your location, and the registered phone no. Please inbox us. Our team will get in touch with you. Thank you! Hathway Customer Support Team.

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Comments

Sharmiley

from Chennai, Tamil Nadu

Sep 21, 2021

My phone number is [protected] then later I changed it to the company phone number - [protected]. My location is Pozhichalur, but I don't have the modem, it's in the company which is at Villivakkam.