Hathway — Hathway broadband internet pathetic service and worst customer care

Address:

Mumbai

To whomsoever it may concern,
I am a hathway customer with acc no 13100502 from delhi . They provide pathetic internet and have worst customer care .
I have taken 50 Mbps connection but all that I get is 2_5 Mbps during the span of 24 hrs .Most of the time my internet is totally down .When ask them to fix the isuue, no response and no fix .They would prefer ignore and blocking the customer rather than hearing them out .Hathway having no front end presence to the customer, hence these agents are such monopolistic in nature . No value for money.
They are cheating the customer.
They deserve to be called out
This system of Hathway needs to change .
Hathway must be accountable towards customer .