Hathway — Hathway Service Installation Problem

Address:

Hyderabad, Andhra Pradesh

I have paid the money to hathway to provide internet services on sunday ( 12. 07 .2015 ) The executive promised the installation will be done on sunday it self ..acording to their SLA with in 48 hours installation should be done and provide the internet service. But they did not provide the service till now ( 10:30 AM 7/17/2015 ). I have been following up with hathway customer care from the day i have given the money . I even dropped lot of mails to hathway nodal officer i did not get even callback from hathway. Even the executive( Abhinav ) who collected the money is also not even picking up my calls. Because of the internet service promised i am loosing my money and time more valuable than what i paid to hathway. Can you please take the proper action either providing the service with loss of my money / refund the amount with loss of my time and money. Following are my details I have paid the amount of 2280 Girish Kumar CH, Contact : [protected] Email : [protected]@gmail.comn Address : flat no: 104, sri sai residency, RC puram, near swetha gardens, Hyderabad Hathway account no: 1379997 Nodal offcie mail id : hyd.[protected]@hathway.net Hathway customer support :[protected] Executive contact number : +91 [protected]