Hathway — Helpless customer care..!!

Address:

Thane, Maharashtra, 401105

Hello,

I have 3 months + 1 month free offer and your system is not updated when I call my local office (jigna & Gaurav) they say u need to speak with billing desk and when I mail to billing desk there is no responce or call... 11 days passed and nothing happend.. From last 4 days I am calling in my local office (jigna & Guarav) they said till evening it will be working. Before this i have called Hathway customer care they filed a complaint which is useless I gues. After placing a complaint nothing happend and even I got the msg of my complaint no and even if is closed.

You people are just concerned about people toh reneve there accounts. Sending 4-5 message daily and a call to ask renew and if I say this is my problem they simply cut the call. This is getting over and above the head. Even I know how toh treat and speak toh such people.

This will be my last mail from last 11 days I was very humble. Which makes no sence. More than 120 rs I have spend just toh call Hathway customer care and local office.
And I think I need to take help of some other people toh solve this

After calling your so called customer care... They are not in a postion toh take care of customers..

Your system is not updated, your system is down, I haves given you the offer, talk with the person who gave you the offer, you should have taken in written from the person who gave you the offer, wait till evening your net will be online, our billing department will call you in half and hour, we can't do anything, offer process time is of one week, after waiting for 2 weeks you people can't do a single changes...!!

If I visit the local office there server gets down. It stops working...

Customer care takes a customer so lightly that they are fool they don't raise there voice means they are dump keep making fool. Keep giving excuses..