[Resolved]  Hathway — Horrible mental agony - Hathway Internet

Address:

Bangalore, Karnataka

Hathway internet is not working since 21st Nov afternoon. It is still not working as on 24th Nov 9pm. Have made several calls regarding this to Hathway and they have claimed that the entire area (HSR Layout, Bangalore) is facing this technical issue and the issue will be fixed in 4, 2, 1 hours - assurances given at different calls. However, the issue still persists even after 3 days. Worse, they have themselves closed 4 complaints without any action[protected], 11252961, 11257259, 11254713. Talking to the customer center has been a horrible experience- Syed, Mohammad and a supervisor Swapna. Mohammad bluntly refused to register complaint or to transfer the call to the supervisor. Tremendous mental agony.