Hathway — Internet Broad Band Fake | |||
Hello Hathway, I took Hathway broadband new connection on 16th of May 2015 and i paid Rs. 2400/- for 3 months. Suresh (marketing Department) come and told me that i will start your broadband internet within 24 hour but still no one come and WiFi connection is not yet activated. Customer care doesn't receive the call. Marketing officer is not responding. Feeling pity on myself for choosing Hathway. If a new customer is facing this issue...then I don't about existing customers...!!! They don't even lift our calls. I will add both the name and number who is responsible for it.Please take action with two guys 1) Suresh - [protected] 2) Yogesh- [protected] Please return back my money Was this information helpful? | |||
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Hathway customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Smamit27,
It feels unfortunate to know about your experience with our representative. Every issue that is reported to us is investigated and if any fault in our service is found we correct it and are glad to have the opportunity to do so. Please share your account number and contact number, we will ensure this is looked into on priority and that you have a resolution as soon as possible.
Regards,
Hathway Broadband
It feels unfortunate to know about your experience with our representative. Every issue that is reported to us is investigated and if any fault in our service is found we correct it and are glad to have the opportunity to do so. Please share your account number and contact number, we will ensure this is looked into on priority and that you have a resolution as soon as possible.
Regards,
Hathway Broadband
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I took Hathway broadband new connection on 16th of May 2015 and i paid Rs. 2400/- for 3 months. Suresh (marketing Department) come and told me that i will start your broadband internet within 24 hour but still no one come and WiFi connection is not yet activated. Customer care doesn't receive the call. Marketing officer is not responding. Feeling pity on myself for choosing Hathway. If a new customer is facing this issue...then I don't about existing customers...!!! They don't even lift our calls.
I will add both the name and number who is responsible for it.Please take action with two guys
1) Suresh -> [protected]
2) Yogesh-> [protected]
Please return back my money