Hathway — Internet doesn't work and have slow speed | |||
My account id - [protected] My phone number - [protected] I have submit a lot of complaint for Hathway slow internet connection but they didn't listen at all. 1) They have given me a plan which is 50mbps 2) Their internet doesn't work at all and giving me a speed of 2 mbps 3) On complaining they just listen what is the problem and then suddenly cut the call. So no response from customer support. 4) They have pathetic customer support which only knows how to restart router from their end. No service engineer had visited my place to look into the matter, it's been around one months of me complaining and just waiting for anyone to come to my place and rectify the issue. Now it's been a long time, and i don't want my money to get wasted. Its a sincere request that please refund my money and take back your connection if the issue can't be rectified and proper internet speed cant be provided for which you are charging money. Was this information helpful? | |||
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