Hathway — Internet keeps disconnecting

Hello,
I'm a professional gamer and I need a stable internet connection to be able to compete. Hathway has put me into depression due to their services, every weekend they keep having server issues. App doesn't work, customer services are down. This is ridiculous.
I do not have any other service provider currently at my location so I have to bear with them. Lately, they have been torturing this server thing. I think it's done purposely now to save money and power. Please look into this.