[Resolved]  Hathway — ISP - Not Responding, No Service, No Refund

Address:

Bangalore, Karnataka

A/c # 1421576 TAKSHINAMURTHY AA Contact No: +91 [protected] Paid 3760 - 3-month advance payment. Internet did not work from the day 1. It has been 10 days since modem was installed. Not even one phone call from tech support. They are just closing the ticket without intimation. Did not get any calls for a refund. Nor they are willing to provide refund for internet that is not being used. Nodal officer could not be contacted it keeps ringing, tried during various business hours. No reply from support email [protected]@hathway.net. How will I get my money back. Who can control these people. Check screenshots of conversations and outage that I am facing. I will be happy if they return the money back.