Hathway — Marketed 50 mpbs but proveding 10 mbps only

Address:

Bangalore, Karnataka

Recently Hathway released a 50 mbps plan and I have moved to that plan hoping to get benefit of high speed internet connection. However, after taking the connection I realized that I am getting only 10 mbps. Reached out hathway customer support thrice and they closed the ticket without resolving it and without my consent. Sent emails to nodal officer and other email ids ('[protected]@hathway.net'; '[protected]@hathway.net'; 'blr.[protected]@hathway.net') but no use.