Hathway — Mental Agony - Daily calling to reactivate a deactivated account

Hathway — Mental Agony - Daily calling to reactivate a deactivated account

S Sabari Balagopal from Chennai, Tamil Nadu Sep 23, 2021 Sep 23, 2021 This thread was updated on Sep 23, 2021

Why would someone deactivate a broadband? Because either they do not like the services or have installed a better service. In here, Hathway doesn't care to respond to complaints, fail to provide fast internet, and what not. Even after I have placed a Deactivation request, the customer care executives call me every single day pestering to renew. Upon conveying that I have deactivated the service on several occasions, they still fail to understand. This is causing endless mental agony and making me feel annoyed at them. I DO NOT WANT ANYONE FROM Hathway to call me again on this. Was this information helpful? No (0) Yes (0)
Hathway customer support has been notified about the posted complaint. Sep 23, 2021 Updated by Sabari Balagopal Forgot to mention the most frustrating point. The deactivation request was raised in early 2020 and still I am getting calls. Customer number - [protected]. The other account number was also deactivated 20 days back and as expected they have not registered this request at their end and still wanting to torture me everyday. [protected]
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