Hathway — My Internet not working for me from Dec 6, 2023

Address:

Thirumangalam, Chennai

I've been using Hathway for more than 4 years (Account# [protected]).

Since Dec 4th My Internet has not been working. Hence I raised a complaint on Dec 6th to fix the issue.

No person has called me or visited my address to fix the issue. They closed the complaint on Dec 10th without resolving my issue and intimation.

Hence, I raised a 2nd complaint on Dec 10th, till now no person has called me and the issue has not been resolved.

Kindly help me to fix the issue. I have attached the complaint details for your reference.