Hathway — Net is not working since last 10 day

I have complaint 10 days ago my net is not working til Today problem is not solve everday I call customer care 3 to 4 time but all the remain same answer today your problem will solve but today never come this is to annoying if you can't solve problems then give money back I have wait almost 10 day but no Phone call or no technician will will visit this is too much
{Location-Gujrat, surat 395005
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