[Resolved]  Hathway — never get the speed and router also has the signal issue

Address:Mumbai City, Maharashtra

I have taken the 50MBPS connection for my home. Its been more then 2 week since i am using the Internet but till now i haven't got the speed more than 17mbps. I check everyday and i use only one machine still i never get the full speed. The other issue is with my router it has a bad signal strength. Even if i sitting in the same room where the router is kept still i dont get full signals. Kindly replace the router and solve the issue of the speed as soon as possible.
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Aug 8, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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Dear Shubham Kapoor,

We apologize for any inconvenience, please share your account number and location with us. We will get back to you.

Regards,
Hathway Broadband

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