Hathway — No connectivity or and speed issue

Aiyub

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear sir, I have tried almost every thing to lodge my complaint but Hathway is least bother to reply to my complaint or resolve it amicably, now I don't have any choice than to submit the complain to you with hope. I have paid for up to 50 Mbps speed but I hardly get 1mbps and most of the time there is no connectivity. Acc no 1056133 Aiyub Patel

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Hathway customer support has been notified about the posted complaint.

Sep 29, 2015

Updated by Aiyub Hathway is not responding at all to my complaint at all there must be some way to area them please take some affirmative action on them so they can not take customer for ride.

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Comments

Hathway Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aiyub,

We apologize for the inconvenience caused. We will look into the matter and get back to you.

Regards,
Hathway Broadband

Aiyub

from Mumbai, Maharashtra

Hello,

Thanks for your reply, I have already received this standard reply In my all mail and Tweeter communication, but this what last we hear from you no follow up and no solution.

Let's see one more time???!!

Thanks Aiub

Aiyub

from Mumbai, Maharashtra

Hi

As I mention in earlier post Hathway will not take any action, they have not contacted me at all ?????

Now I am confuse who should I contact to get them on their commitment?

Thanks