[Resolved] Hathway — No Refund For Cancellation

s12ashraf

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I am Ashraf On 11th of august of 2014 I subscribed for Hathway broadband by the representative of the company. After 3 days they visited my home and found no connection. I contacted Vikram who is the representative to cancel my subscription and give me my refund as I did not got the service return on the payment on money. And it has been one month I did not got my refund by the company. I have paid rupees 2583 cash and I have provided the bill of my transaction as a proof. Consumer (Ashraf)

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Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

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Comments

Hathway Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ashraf,

We apologize for any inconvenience, please share your contact details and location with us. Someone will get back to you at the earliest.

Regards,
Hathway Broadband

kraghurao11

from Hyderabad, Telangana

Hi Ashraf,

Did you get your refund from hathway? Just wanted to know if the customer care actually works or just adding the standard line of " Apology and someone will callback".
FYI - i also had similar issue and asked for refund. need your suggestions.