[Resolved]  Hathway — No Service

Address:Bangalore, Karnataka

Hi I live in a PG in Koramangala and since 10th July there has been no service. There are total six TVs in the PG but the cable doesnt work in only one TV. It shows a message "please call Your Cable Operator Hathway Office to Subscribe to this Channel (4)." When called customer care they said call your cable operator and when I called cable operator they not only denied it but also spoke very rudely. And its been more than a week since i called your so called hathway people, but they are not ready to listen. Is this the kind of service you people provide to all your customers? And is this the way to talk to any of your customers?
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Aug 8, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused. Please share your smart card number. We will get in touch with you and provide assistance.

Regards,
Hathway Cable

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