• I had paid my payment on dated 25th April 2022 Amount 1813.66 transaction id[protected] through Gpay upi option which shows payment is made & informed you through email on 26th April but still internet was disconnected on 27th morning .
• I had got at least 25 to 30 calls that I should make payment & nobody was interested to give solution & confirmation of my payment made on 25th April & was getting reply from your side that my payment is not reflecting & wanted me to just pay again payment so forcibly & unwillingly I have to paid again on 28th April2022 with transaction id[protected] .
• My Concern is as I had to done double payment to get internet started here I demand refund of my first payment & expecting professional reply & immediate action on this .
Hathway replied they had refund amount through PROCESS REFUND: Payu Trns Refund against FT No [protected] .. But question is where is money on which bank account it was transferred. They are not having any reply on this .. it seems like a big fraud this way they are using consumer money for their working capital requirement & important things no 25 to 30 phones for refund since 28th april 2022. Was this information helpful? |
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