[Resolved] Hathway — Not got connection even after 10 days | |||||
My account no. is 1490067 i gave 3 months advance and installation fee on 27th nov, till date i have not receive any connection, i tried calling the local contact [protected] he never picks up nor does re call back, worse support person. they told you will get connection within 24 hrs now its been more than 10 days i have not got any thing, i have complain ticket no. also 14975651 which has been escalated, i have talked to escalation desk also they also said same thin that you will get connection tomorrow but no action taken. Worse escalation desk. I called again to get my money refunded they told sales will call me within 24 hrs but its been 48 hrs no call. Sir is this kind of support you provide . According to rating 0 out of 5 . Not expected this kind of support from such company . I believe i would have gone for other connection would have been better and best. Can you people check and refund my money. I Hope you people dont want ticket to be more escalated to 2nd level. Highly disappointed with support. Not gonna recommend any one else . Was this information helpful? | |||||
Dec 8, 2015 Complaint marked as Resolved i have called support No. 08040161616. Problem is still there not resolved . They are forwading my call to escalation desk and nor getting any sales call. Hathway customer support has been notified about the posted complaint. | |||||
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