Hathway — Online payment DONE Digital TV not working

Address:

Bangalore, Karnataka

Dear Sir, Regarding Digital Cable TV not working, it is showing technical problem, when i am trying to call local hathway cable operator they are not lifting phone and not responding, i paid my balance amount through online http://hathway.com/ portal again it is showing technical problem, i reached local hatway tv agency they said online payment not related to them. please refund my amount ASAP Dear Sir, Regarding Digital Cable TV not working, it is showing technical problem, when i am trying to call local cable operator he is not lifting phone and not responding, i paid my balance amount through online http://hathway.com/ portal Payment details Customer Account No: [protected] VC ID :[protected] Payment Completed Successfully Transaction ID : CTX[protected] Txn Message : Transaction Successful Amount : 2013.00 Customer Name : CHALAPATHI . User Account no : [protected] Again I contact my local Hathway cable operator, they said online payment not related to them, but I paid amount through online please refund my amount