Hathway — Pathetic Service and Empty promises done by sale executive Mr. Dinesh, Koramangala, Bangalore.

Address:	Bangalore, Karnataka
Website:	www.hathway.com/Broadband/BusinessBroadband

We were looking for business plan for office use and for the same Hathway sales executive Mr. Dinesh contacted us. Mr. Dinesh promised us he will be the one point contact for any issues related to hathway broadband connection and he will follow up with concern team and get rectify the issue within one or two hours and we can contact him any-time for any trouble related to Hathway broadband before we got Hathway connection. Mr.Dinesh collected check on the same day and he promised next day he will install and internet will be up and running at the same time he also promised he will configure in the way where it will not ask for Hathway user name and password whenever we use internet connection and this is what the way we also wanted to be internet should configure in our office where it should not ask Hathway credential always. First fake promise it took three days for internet up and running ! Second fake promise we were keep trying to reach Mr. Dinesh he was not receiving our calls! Finally on third day he responded to our calls and fixed internet issue in the meantime we also logged the complaint calling[protected] customer care but not received any feedback or solution for the complaint. Third fake promise we are still following up with Mr. Dinesh to configure internet without Hathway credentials and he is yet to resolve this and also we have logged complaint in customer care and waiting for any valuable feedback. Before taking check Mr.Dinesh was tone was very soft and now Mr.Dinesh shown his true face. Pathetic service from customer care and all empty promises done by Hathway sales executive Mr. Dinesh, Koramangala, Bangalore. One request if you are not able to provide good service then please ask your sales executives to not give false information or do fake promises.