Hathway — Poor customer support

Address:

Gayatri Nagar, Allapur, Borabanda, Hyderabad, Telangana, India, Plot no 287

Hello
This is Ashish from hyderabad. I have hathway broadband connection with 3month 1589 of 80 Mbps unlimited plan. On 30th Dec my recharge expired on same day I made payment of 530 (before payment I have call to care that I want to change plan so she suggest me for 220 gb per month of 530 amount plan) since two days passed my account is not activated when I call to care they said there is no plan nd even they know my current plan saying I have to recharge with 2999 rs. Because am marathi this people talk in telgu of bad work since I have understand some what telgu.