Hathway — Poor service for the service charge paid and misleading customer support

Address:Bangalore, Karnataka, 560097
Website:www.hathway.com

1 )At first hathway claims of services that they cannot provide. THEY LITERALLY FOOL THEIR CUSTOMERS 2) If we call customer care they put us on hold for 30 min and 1 hour and all that 3) You call them more than thrice they almost block your call for the next 24 hrs 4) In a month minimum 10 days my modem is offlline and people do not respond properly and rectify problem on time 5) usage they show more than what we have used 6) After paying all the amount they ask for the service given is just horrible 7) THESE PEOPLE ARE VERY MISLEADING. ALL THIER ADVERTISEMENTS ARE NOT TO BE TRUSTED 8) i have been complaining for their modem showing wrong usage and still n o action is been taken. HATHWAY IS JUST HORRIBLE 9) Service portal says i used 15gb and they claim i used 27gb !!! How only they know !!
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    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information