Hathway — Refund | |
I took Hathway internet connection on July 24, 2020 ac#[protected] and I have cancelled the connection on July 2021 due to relocation. But for the connection cancel I spent lot of time to get cancelled and they said for cancellation I have to return the modem and then only I can receive the refund deposit of rs.400. After returned the modem they’re saying the amount is not refundable because of their policy. But there is no policy information was provide me in written or voice when I took the connection. I raised consumer grievance complaint they gave wrong response that I’m satisfied with their response. Also after cancel the connection I have received so many phone calls regarding the recharge and reactive. I’m filing complaint here in order to get my refund and I’m requesting for further punishment for the phone call torture. Thank you! Was this information helpful? | |
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