Hathway — Refund of subscription and relocations charges Account #[protected]

Address:Hathway House,137/138, Infantry Road, Bangalore, 560001
Website:www.hathway.com

I have been diligently using Hathway for past 7 years from HSR layout and made payment for 6 months in October 2021. I have relocated to Cox Town. and made Relocation payment of 300/- on 11 Nov 2021
Since I am out of coverage area, I applied for termination of connection.
I registered many service requests and there has been no follow up so far. A Hathway personnel turned up to take back the modem on 17 November.
I handed over the modem to him.
I still have not received any mail confirming the termination of connection or about refund of the subscription and relocation fees.
I am tired of calling toll free number, going to self care on website !
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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