Hathway — Regarding fraudulent activities of Hathway

While taking the Hathway broadband connection, they said that they have taken 400/- has refundable amount and will provide the refund at the time of disconnecting. Due to network issues we disconnected and the service person came to take the broadband box and told that they will credit the amount to the account. It's been 2 months yet we have not received the amount inspite of so many following ups. Daily I get calls asking us to take the connection again and I tell them to refund the deposit amount and they say that they are raising the complaint, but of no use . When I mailed them now received a reply that they will not provide the refund because they provide only for the one who stays in network for more than 3 years. They have never informed this. Even now for new connections still they say it's refundable amount. For how many people they are cheating like this and such a fraud company it is.