[Resolved]  Hathway Set Up Box — Setup box channels de activating

My hathway box card No.[protected] was purchsed one andn half year back but since last sic month all most all the channels were edactivated and cable operator stating that we have get the set up box recahrged. My cable operator is Absa Cable operator Jahanuma Hyderabad-500053.My home address is Syed Asgher Hussain Jaffery H.No19-3-40 Jahanuma Hyderabad-500053 Telengana. Kindly advise what action to be taken further to get acivated all te deactivated channels. At present only 40 channels that regional can be viewable earlier it 200 plus.