| Address: | Hathway office,Shankar road ,4/52,3rd floor | | Website: | www.hathway.com |
Customer ID-[protected]. I have been subjected to mental pain by hathway broadband.I got a new connection which was to be on someone else's name but the hathway installation guy tricked me into giving my documents saying that hed would transfer the account on the other guy's name before activation. Nothing so happened and later I got so frustated that just after 12 days of paying 2121 rupees approx. for 3 months, I requested for the connection to be terminated.Later, the modem was collected and I got no receipt of it, just a complaint id.I had to call the hathway customer care around 5 times to know what the complaint id was for as the message didn't mention anything.Though I got the confirmation, I still wanted a mail .For termination of connection, I have called them a lot of times, I sent them mails, I went to the nearest hathway office, enobody helped saying that we don't do this asking me to contact one another i.e. hathway customer care to technician, technician to office, office to customer care.I have their convos as proof. I have got very frustrated as I am preparing for UPSC CSE and a lot of my time is getting wasted like this. Was this information helpful? | 
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