[Resolved]  Hathway — Termination Request

I have raise a termination request on dated 11/04/2021, but till now I haven't received any confirmation message nor any executive contact me. I have to move to Lucknow but they are not responding. Today I am going to Lucknow and after today I will not present at my current address for returning of router so, please arrange an executive otherwise I am not liable for any charge.
For this I have mailed multiple times but there was no response and also there is no method to directly contact to your executive. Kindly look into this and resolve today.
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Aug 10, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2021
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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