Hathway — Tv not receiving signals since 10 days

Address:

S.Mahammad ismail, opp.Rahamath Masjid,Rahamthulla Nagar, Madanapalli Road, kadiri 515591, Anantapuramu dist.A.p. mob no.9290446249

Iam S.Mahammed Ismail from kadiri, Anantapuamu dist.A.p. iam the Hathaway tv customer.our tv box number NSC Number is N[protected]. Our tv is not receiving signals since 10 days, first of all iam complaint the problem to the local authorities but they can't response . Afterwards on 2nd nov of this month iam complaint to the Hathaway customer care no.[protected] and the same ia registered but they too not responded. Again every day iam calling them and remembering the problem but no use from them. So if the problem is not solved with in 24 hours i may go to consumer forum.please resolve the problem without fail.