Hathway — Uncapable of Provisioning Internet....

Address:

Hyderabad, Andhra Pradesh

Hi Hathway, This is regarding the new internet connection provisioning for my new residence at Flat no 303, Anjanadri Apts, Asmangadh Malakpet Hyderabad. I had approved Mr. Mallesh @ [protected] on 24th Jan as was been told that the connection will provided on the same day evening as Hathway already have the presence in that building, but till now there is no update from you team, when called Mallesh he told me that its pending from the customer service team and he dont have anything to do in this and wants to be contact customer service itself. when contacting customer server they told have any update on this connection. I Work as a Network Engineer and Internet is very crucial for me, you team has wasted my two days for this connection, If hathway cant stand on the commitment let me know i can take the connection from any other service provider there is no Monoply here where hathway is the only option. SORRY THAT I HAD CHOOSEN AN WRONG SERVICE PROVIDER FOR INTERNET. REFUND ME BACK MY MONEY "FIBERTEL" IS READY TO PROVIDE ME THE CONNECTION IN AN HR. WAS NOT HOPING THIS KIND OF SERVICE FROM HATHWAY. Hope this is reaching the Right Persons who have some concern on HATHWAY Reputation and would resolve my issue at the earliest. Payment Details: Receipt No. 447181 Amount : 1685 Name : Mirza Faheem Baig Date: 24/01/15 Regards, Mirza Faheem Baig 91-[protected].