Hathway — Unwanted service calls even after deactivation

Hi,
I have done a name change of our broadband connection in July from my name to another person's name. The phone number was not updated properly and I was still getting all the calls for last few months even after I told the customer care to update it many times.

Now we have disconnected our connection a week back. And I am still receiving calls for plan offers. Does your customer service not know the line is disconnected? What kind of a process do you have? I have been getting multiple calls DAILY. There is no way to reach a customer care executive to sort this out.

Acc No: [protected]
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Hathway customer support has been notified about the posted complaint.
Dec 22, 2020
Updated by Barath Jb
Still receiving multiple calls daily for plan changes. Unable to contact customer care.
Dec 22, 2020
Updated by Barath Jb
Customer care phone number:[protected] given by one of the callers is not working.
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