[Resolved]  Hathway — Worst internet service and staff

i am facing worst internet problem from hathway and i never seen this type of worst service from any internet provider your staff members and customer care person giving fall commitment on call .but they never send any person to solve my problem .from last three days my internet not working and i am continuously call your call center and your staff mister kapil mob.no-[protected] nad your it engineer mr rahul bwardwaj-mob.no-[protected], every time they said me we come with in hours from last two days ..before i not recharge your internet connection because of your worst service but your person kapil assure me .sir don't worry i am personally give you assurance now never come any net problem and if any problem come i will personally take care, , i have all call recording and chat your staff member and now thay not pick call, your call center never give real status so now i am file complaint against hathway and your staff in gautambuddha nagar police station . i am also sending complaint in consumer court against you, because your company give fall commitment about service and now harassing me, my childrens are not able to attend online classes and i am not able to do work from home
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Aug 8, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2021
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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