Address: | Dumbhal, Surat - 395010 |
Hi Hathway team,
My hathway account number is [protected]. I am facing extremely slow(zero mbps) upload speed from past few days. The upload speed is less than 0.5 mbps(paid for 50mbps). I am really frustrated now, i tried to wait for some days so that issue can be resolved but there is no signs of success.
Please send the technician to check the issue as soon as possible. Uploading files become a headache for me. Zero upload speed is not acceptable. Sending the simple text message on whatsapp takes 2 second which is frustrating.
Please check the attached screenshot of speed test done on genuine trusted sites. Please let me know about this as soon as possible.
Some speed test result ids of Hathway in-app speed test feature,
[protected], [protected], [protected]
Thanks and regards,
Cherish Patel.
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